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I got the same problem as user Lulu940 on the 21 december. It started yesterday and is regardless of the company ads
Hey there. I hope you're doing well.
I'm sorry to hear you're not receiving your Weekly Challenge rewards.
In order to properly investigate this, could you please share a video of this issue if it happens again? In the meantime, please reach out to our player support team so they can look into compensate you for rewards that weren't received:
Thanks and have a great day.
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Hello Case ref:16275772 This is sad as I'm unable to play Solitaire Grand Cup due to the loss of my progress from level three thousand, two hundred & something back to level 2026. I'm in love with the game & it makes it hard for not playing for this long! Please restore my progress as it was affected for using one account…
Hi,I have played several levels and no progress has been made in the cup league. My points are still on zero.
Won't let me login with a account
Why do we have to wait 4 hours in between games?
I was on a team called Ulrecht and it seems like I am not longer part of it 😥. Trying to join another one and keep getting "oops" message.