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hi the game is frozen and when i go in and out of the game it continues to take my coins but still stuck on the same card screen with the hand sticky card attached how do i reset and is it a way to get my coins back
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Hi there! I am sorry to hear you are having trouble with your game frozen.
We usually recommend these steps to make sure that everything is working correctly:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
