Candy Crush Solitaire

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Sticker packs

Deal_One

Why am I not getting new stickers when I get a suitcase?

Accepted answers

Diamond_Lim

Hi there! @Deal_One 👋😊

Oh dear! We are sorry to hear that your game is not giving you new stickers when it should. 😔

Don't worry! To fix and solve this problem, let's make sure your game is running correctly. Please try these steps here :

Restart the Game : Sometimes, restarting the game can fix temporary glitches.
Update the Game : Ensure the game is updated to the latest version.
Clear Cache (Android) :
Go to Settings > Apps > The game > Storage > Clear Cache.
Clear Cache (iOS) :
Go to Settings > General > iPhone Storage > The game > Offload App.
If nothing helps, Contact Support : Contact Us

We hope this helps for you! Cheers! 🤞😊

All comments

Diamond_Lim

Okay! Well done! @Deal_One 👍😄

It's not just you try following these steps, as my colleague : @Haechan_17 has been posted and shared the helpful tips of how to collect so many new sticker collections easier, faster and better possible HERE [Part 1] and HERE [Part 2]! 💡🧳😉

We hope you can collect new sticker collections and complete all of the sticker collections as soon as possible! Good luck and Cheers again! 🤞🍀😄

Deal_One

I offloaded the app. So I will see if it works next time I get a suitcase.

Deal_One

I did all the steps except for offloading the app. Let me try that.

Diamond_Lim

Hi there! @Deal_One 👋😊

Oh dear! We are sorry to hear that your game is not giving you new stickers when it should. 😔

Don't worry! To fix and solve this problem, let's make sure your game is running correctly. Please try these steps here :

Restart the Game : Sometimes, restarting the game can fix temporary glitches.
Update the Game : Ensure the game is updated to the latest version.
Clear Cache (Android) :
Go to Settings > Apps > The game > Storage > Clear Cache.
Clear Cache (iOS) :
Go to Settings > General > iPhone Storage > The game > Offload App.
If nothing helps, Contact Support : Contact Us

We hope this helps for you! Cheers! 🤞😊

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Diamond_Lim

Hi there! @Deal_One 👋😊

Oh dear! We are sorry to hear that your game is not giving you new stickers when it should. 😔

Don't worry! To fix and solve this problem, let's make sure your game is running correctly. Please try these steps here :

Restart the Game : Sometimes, restarting the game can fix temporary glitches.
Update the Game : Ensure the game is updated to the latest version.
Clear Cache (Android) :
Go to Settings > Apps > The game > Storage > Clear Cache.
Clear Cache (iOS) :
Go to Settings > General > iPhone Storage > The game > Offload App.
If nothing helps, Contact Support : Contact Us

We hope this helps for you! Cheers! 🤞😊

All comments

Diamond_Lim

Hi there! @Deal_One 👋😊

Oh dear! We are sorry to hear that your game is not giving you new stickers when it should. 😔

Don't worry! To fix and solve this problem, let's make sure your game is running correctly. Please try these steps here :

Restart the Game : Sometimes, restarting the game can fix temporary glitches.
Update the Game : Ensure the game is updated to the latest version.
Clear Cache (Android) :
Go to Settings > Apps > The game > Storage > Clear Cache.
Clear Cache (iOS) :
Go to Settings > General > iPhone Storage > The game > Offload App.
If nothing helps, Contact Support : Contact Us

We hope this helps for you! Cheers! 🤞😊

Deal_One

I did all the steps except for offloading the app. Let me try that.

Deal_One

I offloaded the app. So I will see if it works next time I get a suitcase.

Diamond_Lim

Okay! Well done! @Deal_One 👍😄

We hope you can collect new sticker collections and complete all of the sticker collections as soon as possible! Good luck and Cheers again! 🤞🍀😄

Welcome! 👋

New here? Sign in or create an account to join the fun.