Candy Crush Solitaire

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Missing points

I won the weekly challenge and started to play right after and I missing my points,I didn’t get any…it shows 0 points 😟 I played x8

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Diamond_Lim

Hello there and Welcome to the Solitaire Community! @koris 👋😄

Oh dear! We are sorry to hear that your game is still not giving you any points and it still shows 0 points into the new one Weekly Challenge Feature after you win the previous one Weekly Challenge Feature, you start playing and passing your new level (s). 😔

Don't worry! To fix and solve this problem, let's make sure your game is running correctly. Please try these steps here :

Restart the Game : Sometimes, restarting the game can fix temporary glitches.
Update the Game : Ensure the game is updated to the latest version.
Clear Cache (Android) :
Go to Settings > Apps > The game > Storage > Clear Cache.
Clear Cache (iOS) :
Go to Settings > General > iPhone Storage > The game > Offload App.
If nothing helps, Contact Support : Contact Us

We hope you can get more points backinto the Weekly Challenge Feature as soon as possible! Cheers! 🤞😊

Welcome! 👋

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