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Athletes, cannot play levels tapping the button provided unale to play
Hi @Deven_chadha,
I am sorry to hear that you are unable to play levels when tapping the button. Could you please try the below steps:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
If that does not work, can you please confirm if something happens when tapping on the button and also confirm your device(make and model) as well as the game version?
