Glitch/bug

Question

Im not finding how to contact support, but the rolled cards are acting like they are rolled up instead of being available for play.

Deal_One · Answer

@pixielala I got this the other day in my game. Instead of the card being rolled down you have to get it while it is rolled up. The message tells you that. I was confused also. CC: @johamilton.

CaramelKat · Answer

Hi there! I'm sorry to hear your Candy Roll Card is not behaving as it should. Please give the following steps a try:

* Restart the Game: Sometimes, restarting the game can fix temporary glitches.
* Update the Game: Ensure the game is updated to the latest version.
* Clear Cache (Android):
* Go to Settings > Apps > The game > Storage > Clear Cache.
* Clear Cache (iOS):
* Go to Settings > General > iPhone Storage > The game > Offload App.

If the issue persists, you can contact the support team here: https://kingcare.zendesk.com/hc/en-us#%20