Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support — Get help here
Take part in contests and win Gold Bars or other goodies!
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Weekly Challenge has ended and My 1.prize has Not come
Hi @Giovanna0410,
I am sorry to hear that you have not received your Weekly Challenge rewards.
Please check out our Help Center + chat bot. Then follow the Chat With Us option, you can then reach out to Player Support to obtain help with your missing rewards ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…