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Hi, my game has a tendency of crashing when I request the 3 extra cards, the screen goes blank and I have to go out of the game and re enter it.
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Hi @pylestone Your question is showing up as unanswered again. I'm sorry your game is crashing. Please try the most common troubleshooting steps:
Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: π€ Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache π iOS: Settings > Safari > Clear History and Website Data ο»ΏποΈ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data
I hope that helps.
Is your app up to date in the store?
