Ads not rewarding "Close" not active

Question

For thame last two weeks or so, the Close / rewards granted is not active so not gaining reward.

Have forced stop the game / cleared storage and rebooted on Android. After playing the first two levels resign in and start playing but ads sometime start working and soon stop, but recently the Close / Reward granted isn't working from the start.

Very frustrating!

ChiefPieman · Answer

Have tried this several times, sometimes it works for a short while and then breaks again 😒

Quick update, I turned off my (NordVPN) VPN and scam protection and noticed the rewards started working immediately. I then turned on Spam Protection and so far so good. Re-enabled the VPN and still working.......

MasterNoob · Answer

Hi my friend sorry to hear this it can sometimes an issue within the game.

Please try the following lets see if it helps 💓

Force close apps and restart your device.

Check that you have the latest game and device updates

You need a strong connection wi fi is better and at least 2gig of free memory then clear the game cache as overloaded cache can create issues

Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

iOS: Settings > Safari > Clear History and Website Data

If the steps don't help, please

https://soporto.king.com/contact