Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…
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Hey there! I hope you're doing well. So far there are no updates about it yet. We ask for your patience in the meantime. Thank you and have a great day.
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Hey there! I hope you're doing well. I'm afraid to inform that all King Games do not offer real-money return or rewards. These are games that work solely on virtual rewards such as Boosters, Coins and Gold Bars. Thanks and have a great day.
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Hey there! I hope you're doing well. I understand you've lost your events after updating your app, don't worry, that is perfectly normal. Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks…
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Hey there! I hope you're doing well. I'm sorry to hear the situation with your dad's account is complicated right now and that our support seems to not been helping much. I understand you would like to share your email addresses here, but due to security measures, that is against our Community rules, so they have been…
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Hey there! I hope you're having a good day. Could you please provide more details about what you mean by entering the game with all your achievements? Do you mean to say that you've lost your progress and can't get it back? Thanks in advance!
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Hey there! I hope you're having a good day. I'm sorry to hear you're experiencing an issue with your rewards. For this kind of issue, the best course of action is to reach out to our player support team: Thanks in advance and have a great day!
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Hey there! I hope you're having a great day! Are you referring to the All Stars 2025? If so, please check the details here: Candy Crush Saga All Stars Tournament Terms and Conditions (March 2025) Thanks and have a great day!
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Hey there! I'm sorry to hear you're experiencing freezing with a specific level. For issues like this, could you please reach out to our player support team so that they can investigate it properly? And if you can, send them a video of the issue as well, as a video for these issues is always better than a static image:…
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Hey there! I hope you're doing well. Thank you so much for flagging this situation and going through the trouble of recording it. I will directly report this to King so they can investigate the situation. If we need anything more from you, I will let you know. In the meantime, have a wonderful day! :D
