Comments
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Hello there, Could you please try to restart your game and device? After that, check if there are any updates for your game and device. Also, please try to clear your cache and make sure that you have at least 2GBs of free space on your device. If possible, tell me what is the model of the device you're using? Have a nice…
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Hello there, I understand you're having some issue with using your in-game Gold Bars. Can you please tell me which device are you using? Also, have you checked if there are any updated for your game and your device? Have a nice day.
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Hi there, Can you please try to check if there are any updates for your game? Please restart your game and check app store for updates. Usually, you will need to update the game to see the latest levels. I hope this helps!
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Hello there, I understand you're missing some events and I'll provide you with more details on this. Please note that special events like these are bonus features in the game, therefore not designed to be available for everyone at the same time. There's a really simple reason to that: to help keep things fresh and…
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Hello there, I understand that you're feature for watching ads is missing and I'll gladly provide you with more details on this. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are…
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Hi there, Please contact our Player Support to receive the best possible assistance with your issue. Here is where you can do that: https://soporto.king.com/contact Have a nice day!
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Hello there, I understand that you're feature for watching ads is missing and I'll gladly provide you with more details on this. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are…
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Hi there, If you're not receiving your in-game rewards, have you tried to restart your game by closing and re-opening your browser to check if those will appear? I hope this helps
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Hi there, I understand you're having a hard time recovering your game account. I would advise you to reach out to our Player Support using the in-game app and check this article: https://community.king.com/en/blog/kb/articles/2390-i-cant-find-my-progress-in-the-game-how-to-retrieve-your-levels Have a nice day!
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Hello there, When it comes to your missing purchase, please note that PIX is not a supported payment method as shown in our article: https://community.king.com/en/blog/kb/articles/2845-is-the-pix-payment-method-supported To receive assistance for your missing purchas, please take a look at:…
