Lady_Choo

Moderator

Hi, I am closing this thread as I have seen your other posts 😊

No its not that but I recognise its frustrating.

Hi and welcome to the community. Apologies for the delay. Are you still having issues? If so, could you let me know which device you are using please.

Hi and welcome to the community. Does your game look like this video? It might be something you need to do to trigger the blocks. @Lynette

Hiya, are you playing on the facebook browser version?

@Mwilli did you manage to find it?

welcome to the community! Please see this post

Hi and welcome to the community. I think it has already been reported, but in the meantime can you log out of your game, completely close it if on devices and reopen it again and see if it makes a difference. On browser, you would need to clear cache and cookies. If this doesn't help, can you let me know which…

Hi and welcome to the community. At this time,not all players get the videos. So it might be that you have been moved into a group where you don't get them. Its done randomly but it doesn't mean you won't get them at some point in the future if you are lucky 😊

I rememebred, you had the test as well didn't you? The one that you had to enter your player ID for? That might be why it doesn't look much different.