Lady_Choo

Moderator

I will tag @Lynette in this one. perhaps the pets have chewed through the wires 🤔

We have been asked to pass over the following information " Core ID, Game Version, Device, and Software Version" in order that they can investigate and also take notes for next time. If you could let me have all that, I will pass it back. Thank you 🤗

I assume if everyone is playing on PC they are. But I will ask for further advice 🤗

Hiya, could you tell us which device/version you are playing on please and your player ID. It would be very helpful 😊

Hi and welcome to the community, you can read about the issue here but please don't use anything else on it, they will fix it 🤗

Apologies everyone, we are just as frustrated as you are, but the issue is still being worked on we promise!

When did you update it? They did push through an update as far as we were told, but it didn't go as expected so didn't actually change anything. They are still working on it though!

They are working on a fix. Its taking longer than expected because the fix is taking longer than expected 🤷🏻‍♀️ Boycott the game if you wish, but they are not holding you to ransom. As soon as they have a working fix, it will be updated 😊

Good evening. The aim of any game is to make money, after all, the studio need to pay game costs and wages. However, they don't break levels for this reason. Sometimes things break especially when it relies on coding. The studio have been working on a fix which has proved trickier than it should be just to change the…

Just on this game or in general?