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Am I the only one??? This has been going on for the last week. Very frustrating. I get to the King logo and it just hangs. I’ve tried everything - both iPad and iPhone are update, both have good memory and have removed the game and reinstalled it.
Noooo you're not and I am so sorry for the ongoing issues.
I will pass it back to the community manager, and also the end of Petopia is in sight so that is something even if its not helpful!
Thank you no worries, it should really be working on there.
I will pass the info on as they are gathering for next time 🤗
Core ID: 1551189674
Game Version: 3.4.1.0
Device: iPad 10 and iPhone 15 Max Pro
Software Version: 17.4.1 on both devices
Sorry for the delay in responding. Just saw this now. Thanks and take care.
We have been asked to pass over the following information " Core ID, Game Version, Device, and Software Version" in order that they can investigate and also take notes for next time. If you could let me have all that, I will pass it back. Thank you 🤗
Lady_Choo thank you. This happens every time a Petopia event takes place.
Why does my Pet rescue saga game keep freezing on facebook? I have re-started it and cleared all cache, menory etc on laptop. I play for a short while, it freezes, I have to close it & when it reopens it goes back to my starting point. It has been a few days now. I left it to see if was a blip in the game but it is still…
I didn't miss my daily gift yesterday, level 500 and something signing in everyday… But, it's at level 0 today!!! What happen???
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…