Comments
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@Lucie3 welcome to the community! And to @bramam what you need to understand is while we are very very vocal about it here, the studio are not just listening to us. There is a lot more involved in gathering all the data needed for testing. As with any test, to run it, it needs to be allowed a certain amount of time to get…
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Good morning and welcome to the community. The reason there is no update is simply because there isn't one! The studio are working on trying to find the root cause of the issue but when you have problems like this, where not everyone is affected.. it makes it harder to find the cause. It's actually a smaller percentage who…
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Yay let's play farmers (Spoiler)
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It may just be a temporary issue.... leave the logging on and play a few levels and then try again. Are you using android or apple? Android saves game data for when you reinstall so you might need to stop that if it is android you use. could you share some screenshots of what's happening? Blank out your email address…
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Is it working now? You haven't told me if you were playing on Facebook or not.
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Welcome to the community @Whojay80 can I just confirm you are talking about Farm Heroes as I see you also posted elsewhere. Are you logging in via Facebook or the Kingdom?
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Good afternoon @1118babyblue and welcome to the community. That is annoying. Can you tell me how you are trying to log in please, is it through the kingdom or Facebook? I know we had a facebook outage Friday/Saturday so if you use FB it could be related to that, but it was meant to have been fixed. Are you trying to do…
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No worries, I have sent a message to our community manager to see if she can find out anything 🤗
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Hi @Cece322 did you log out or uninstall the game? If you just logged out they should still be there. Unfortunately if they were free boosters, they will not replace them as they cannot be tracked through your account. If they were purchased then you would need to contact player support from within your game and they can…
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Good afternoon@sharkeleven11 Did you try posting several times? We all get hit with a spam block if we do that too quick. While I appreciate you are frustrated, being rude will not help anyone. Capital useage like that denotes shouting and we like to keep it friendly here. That being said. Facebook had a large outage which…