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Hello all, need help
i am on the Internet Wi-Fi etc, but I’m struggling to get onto my team to help with them and get lives, any help would be great
@Zzard I hope you are well.
I have heard back from our community manager. She asked the studio for you and they are not reporting any issues. So they have suggested this :
try disconnecting the game from FB and/or King account, close the game app and restart the device. During this process, players must make sure they are connected to a strong WiFi or mobile data connection.
Once done, connect the game app back, play a few rounds and then try to ask for lives. If they are still having issues, then they need to contact support so they can have a look at their device and game details and provide further troubleshooting steps.
I hope this helps 🙂
No worries, I have sent a message to our community manager to see if she can find out anything 🤗
Hi Lady Choo
When I request lives from my team mates it’s blank, no team mates are on, it’s like I don’t have any friends 😂😂, and yes I am logging in or going through the app
Ah we had someone else with the same issue recently!
If you hit request lives, does it allow you to ask your team mates? Are you logging in with the Kingdom?
Hi Lady Choo, thank you for the warm welcome, so I am using a an iPad to play, this is what I get please see below, I can play the normal game but anything else just doesn’t seem to work.
Hello @Zzard and a warm welcome to the farm area.
when you say you've lost the ability... are they just not showing or do you get an error message? Can they see your requests and are you getting any at all.
which device are you playing on and which method do you log in with?
Hey Farmers! We're aware of an issue where players are not able to play music or podcasts in the background while playing Farm. We're pleased to say that we now have a version up on the App Store that fixes this on iOS (game version 6.83.19) If you're on iOS (iPhone/iPad), please go in to the App Store and manually update…
🔓 Farm Heroes Saga – Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! 🌾✨ Where are we now? Latest Levels are 7916-7930 🔹 New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &…
💥 Current ongoing or known issues! 💥 For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! 🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 [toggle] 😭 Lost your…
