Comments
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Such a stylish room! Feels very cozy and summer-y I can't wait for warmer times here in Sweden 😂
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Yay congratulations! Luna looks as cute as ever 🥰
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Hey there @W7PSK, that doesn't sound right and it's definitely not an intended behavior. To resolve this, please look to refund the purchase with the store that you made the purchase from (App Store or Google Play usually depending on your device) You can also reach out to our support by following these steps in game: ⚙…
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Hey there @Clarisa123 sorry to hear that! If you'd like to refund the purchase you can follow the steps in this article and contact the Google Play customer support: I didn't receive my Google Play purchase – King General If you'd like help with retrieving the item in the game instead, you can follow these steps in game: ⚙…
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Hey there @grandmahas6, to clarify - which events are you referring to specifically? It's great if you have any screenshots as well if this has been a continuous problem for you. To make sure nothing is wrong with your game, please follow these steps: Restart: Force close apps and restart your device. Updates: Check that…
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Looking at the picture now, I see that the email ends in "con" instead of "com" which might be the issue @Brazzie - I'd suggest updating your email settings then trying again and it should work for you.
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Hey there @Brazzie, have you checked your spam inboxes as well and that the account is connected to the right email? If it hasn't been resolved, could you try one more time and I'll check if to see if I can help!
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Hey there @Thucydidespie, apologies for the late response, to move forward with this - go to the game and press settings, then press the bottom right button here and follow the steps in the guide!
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Hey there @Barnyard - that doesn't sound very nice - I'd contact support for this as it's easiest for them to look into it when you do it from the game. To do so go: ⚙️ Settings ❓ Help Center 🔗 Press any article 💬 Scroll down and press "Chat with us" I'd also make sure to check for updates, and log out and log back in to…
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Hey there @Sandyp7608, sorry to hear about that. This could be the case of being in different testing groups - as the game will look different for all players. However, to make sure nothing is wrong with your game I recommend doing the following: Restart: Force close apps and restart your device. Updates: Check that you…
