Comments
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Hello @Gramsof13 and welcome to Soda community I'm sorry to hear that. Please check out the guide below for instructions on how to ask for refund: https://community.king.com/en/blog/discussion/369389/%EF%BB%BFdid-something-go-wrong-with-your-purchase
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Hello @scutter420 and welcome to Soda community What kind of points do you mean?
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Hello @itzramona and welcome to Soda community I'm sorry to hear this. This forum is not able to deal with refunds, I advise to contact King Player Support to report it and ask for compensation How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings…
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If this issue keeps happening regularly after checking troubleshooting steps, above I can pass on your gaming infos to community manager so this problem you're experiencing can be looked into If you wish to share your gaming infos, please provide: -ID number on Soda app: here -Make and model device you're playing on -soda…
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Hello @Pascale_DptAj and welcome to Soda community! Sorry to hear about this. Buttons might get stuck sometimes. Please check troubleshooting steps and let me know if the issue persists afterwards: you play on Soda app: check for app updates check for device software updates check whether your device has at least 2 GB of…
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Hello @sbeaman and welcome to Soda community Correct
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Hello @fubas and welcome to Soda community I'm sorry this happened to you. Unfortunately Support can't restore Daily Bonus streak if the streak gets broken, I'm sorry.
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Hello @carole2112 and welcome to Soda community Do you have a King/Facebook account to save your progress? If so, your progress can be restored 😀 Check out this guide, it might help you get your levels back👉️ HERE If you can't retrieve your progress then please contact King Player Support (customer service) and ask them to…
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Hello @tas2512 and welcome to Soda community 😀 We've been informed Soda studio rolled out the fix for this problem. Please update your Soda app, close and reopen your game a few times 🙂
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Hello @Pavspavspavs and welcome to Soda community! I'm sorry to hear that. in case of refunds the options are: report a problem through Google Play (advised in case of full refunds) Please read 👉️HERE for more directions contact King Player Support and send them your purchase receipt when a King agent reaches out back to…