Comments
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Hello @clitlover63 and welcome to Soda community! Do you mean your game has connection issues and features don't work properly? Please check troubleshooting steps and let me know if the issue persists afterwards: Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit…
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If nothing works then I'm afraid the only effective solution is to reinstall Soda app 😔 Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device). Reinstalling the app can also delete recent progress you made while being offline due to this problem. If you have a King/…
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Thanks for confirming @celmaitare22 If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me force close the app (or make sure it's not running in the background)- switch off your internet connection - start the…
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Hello @handcrean and welcome to Soda community! I'm sorry to hear this happened. Did you try to log out, restart device and log back in, play a few levels to help the game reconnect to the server? If you don't see your items then please contact King Player Support (customer service) to send your missing items. Community…
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Hello @Rajeshdubey89 and welcome to Soda community! Do you mean your account was deleted and you lost access to your email address? In this case, there's the option to start over with a new account Please create a new account on your Soda app and then contact King Player Support to report your progress was lost and ask…
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Hello @Jassy3027 and welcome to Soda community! You should be able to choose the game: "You can redeem your card in Candy Crush Saga or Candy Crush Soda Saga. Once you choose a game, the bundle will be added to it. It’s not possible to split the rewards." Click on Help Center article below to read more infos:
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Hello @Michmata and welcome to Soda community I'm sorry to hear this happened. Only customer service (King Player Support) can offer compensations🙂 forum community is not able to handle refunds, I'm sorry. How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app -…
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Hello! I'm not sure. I'll forward your question to community manager 🙂
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Hello! I'm happy to hear that!☺️ Happy crushing 🍬
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As for Bake a Cake, I understand you're stuck under the dome? Which option(s) does your game offer to escape the dome? Does the game only offer to buy your release with gold bars? Does the game also offer to reach a chef hat? Is the chef hat stuck on the map? thanks