QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/491656/are-there-any-cash-rewards Hi @lilatodee 👋 Yes! Players who make it all the way to the All Stars Live Final will have a chance to compete for a share of the $1,000,000 USD cash prize pool! To get there, you’ll need to keep crushing it through the Qualifier…
  • https://community.king.com/en/candy-crush-saga/discussion/491613/problem-with-level-15140-today Hi @karentjones 👋 Thanks for letting us know! That definitely sounds frustrating, and we’d love to help figure out what’s going on with level 15140. Could you please share a bit more detail about what’s happening? And if…
  • https://community.king.com/en/candy-crush-saga/discussion/491586/pub-bloquante Hi @mf01, and welcome to the Community 😊 Sorry to hear you're running into the black screen ad issue and it’s definitely frustrating when it causes the game to crash. You're not alone, and this can sometimes happen due to a glitch with certain…
  • Qualifier 2 is officially LIVE! Didn’t make it through the first time? This is your moment to shine! Climb your leaderboard and grab a Top 5 spot to move on to the Knockouts! 💪💜 For those who already made it through Qualifier 1: Don’t forget to check out the Cooldown Quest - A bonus event to help you stack up on boosters…
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3286489#Comment_3286489 Hi Racoon7, I wanted to thank you for reaching out about the St. Patrick’s Card from the Lucky Shuffle Premium Pass. I’ve shared this with the studio, and we’re currently looking into whether you should have received the card.…
  • Why can't I see the All Stars event in my game? If you were playing the Candy Crush All Stars event and suddenly can’t find it in your game, don’t worry! Here are a few things to check: Check your internet connection You might be playing offline. Make sure you're connected to the internet and logged into your account. If…
  • 📌 I don’t want my activity to show on the leaderboard Leaderboards are an essential part of the tournament experience, allowing players to track their progress and compete fairly. Only essential game-related details will be displayed. If you have any concerns, feel free to share your feedback, and we’ll make sure to pass…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3284436#Comment_3284436 Hi everyone, Thanks for bringing this up! That is correct, level milestone badges have been discontinued in Candy Crush Saga, so they are no longer available for players. Apologies for any confusion regarding this.
  • https://community.king.com/en/candy-crush-saga/discussion/489810/win-streak-bags Thanks for sharing your feedback! I understand your concern about the Win Streak Bags and how the rewards don’t seem to scale as expected. I’ve passed your feedback along to the team and asked whether this is working as intended or if…