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I got to only one left and it is going crazy back and forth at the bottom… I have lost 2 lives because of this…
Hi @karentjones 👋
Thanks for letting us know! That definitely sounds frustrating, and we’d love to help figure out what’s going on with level 15140.
Could you please share a bit more detail about what’s happening? And if possible, could you attach a screenshot or screen recording of the issue when it happens again?
That would really help us pass the info along to the team to investigate further.
Thanks so much for your patience and fingers crossed we can get this sorted soon!
Now it is going crazy at the top… this is insane!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
