QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/454214/candy-crush-want-update-and-no-more-updates-in-microsoftstore-what-can-i-do-for-this-problem Hi basoma! Sorry to hear you’re having trouble with updating Candy Crush in the Microsoft Store. Here are a few steps you can try: Check for Windows Updates: Make…
    in candy crush want update and no more updates in microsoftstore ? what can i do for this problem Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3086237#Comment_3086237 Hi nekocat 😀 Thank you so much for your positive feedback! We're excited that other languages will now be available in the CCS Community, and we're sure it will make a big difference for many players. Also, thank you for your comment…
    in Candy Crush Saga - Join us in welcoming new languages! Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/454208/email Hi Kathy_Dunn! To change your email address in the game, follow these steps: Open the Game: Start by opening Candy Crush Saga. Go to Settings: Tap on the settings button (gear icon). Tap on 'Profile': Go to your profile section. Change Email: You should…
    in email Comment by QueenB June 2024
  • Hi everyone, We’re sorry, but there seems to be an issue with level 7972 at the moment, and our friend Samantha the Frog gets stuck under sticky Chocolate and cannot move correctly. Rest assured our studio team is already hard at work on the problem and will do everything they can to unstick the Frog and fix the level. 
    in bug on level 7972 - can't win it; frog issue Fixed ✅ Comment by QueenB June 2024
  • Hi @dwf and sorry to hear you're having issues synching your devices! It looks like the game app on your new iPad might have a bug that is causing you to reply some levels that is missing stars. This won't get resolved until the game app is delete as well as clearing the Safari Cache and if you also have Facebook installed…
    in Can’t sync my games from phone. Old iPad disabled Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3078496#Comment_3078496 Hi mamebest and thank you for your patience. Unfortunately, it looks like the game is not currently available in your country, Ethiopia. We're sorry for any inconvenience this may cause. If you have any other questions or need further…
    in I can't update my application Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/453665/why-cant-i-buy-from-the-shop Hi Delaney, I'm sorry to hear you're having trouble accessing the shop and adding lives. Here are a few steps you can try: Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi…
    in Why can't I buy from the shop Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/453663/hi-can-i-win-anything-playing-candy-crush Hi Shantee 🌟 Wow, playing for over 9 or 10 years is amazing! There are lots of in-game rewards you can win, like boosters, extra lives, and special items that can help you progress through levels more easily. Here are…
    in Hi, can I win anything playing candy crush? Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/453661/why-cant-i-connect-to-store Hi Sandra 😀 I'm sorry you're having trouble connecting to the store to use your lives. Let's try a few steps to get this sorted out: Check Your Internet Connection: Ensure you have a stable internet connection. Sometimes switching…
    in Why can't I connect to store? Comment by QueenB June 2024
  • https://community.king.com/en/candy-crush-saga/discussion/453627/problem-is-time-add Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That…
    in Problem is time add Comment by QueenB June 2024
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