QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3067765#Comment_3067765 Thanks for getting back to us 😀 Are you playing on Facebook? If yes, have you tried updating the browser or try a different one and see if that helps?
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3067747#Comment_3067747 I see, when you disconnect the game app from your Facebook account and connect it to your King account, you should see an option to sign with an email: What happens when you try to log in with your King email address? It should sync…
  • https://community.king.com/en/candy-crush-saga/discussion/451472/how-to-merge-facebook-and-email-accounts-on-candy-crush Hi Edzded and welcome to the Community 😃 You will have to create a King account directly from the game app. We have prepared some steps HERE which will show you step by step how to create it. Hope this…
  • https://community.king.com/en/candy-crush-saga/discussion/451468/impossible-de-jouer Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That…
  • https://community.king.com/en/candy-crush-saga/discussion/451469/errore Hi Haninz and welcome to the Community 😀 Let's try to get this sorted so you can get back to connecting to the App Store; Restart the Game: Sometimes simply closing and reopening the game can resolve display issues. Check for Updates: Make sure your…
    in Errore Comment by QueenB May 2024
  • https://community.king.com/en/candy-crush-saga/discussion/451465/error Hello ziecandy and welcome to the Community 😀 I'm sorry to hear about the trouble with the Silver Chocolate Box. Let's try to get this sorted so you can get back to your game: Restart the Game: Sometimes simply closing and reopening the game can resolve…
    in Error Comment by QueenB May 2024
  • https://community.king.com/en/candy-crush-saga/discussion/451464/i-want-to-redeem-my-gift-card Hey Bozzelmo and welcome to the Community 😀 It sounds like you've been doing a great job at progressing through the levels, congrats on that! Regarding the gift cards, I want to make sure we're on the same page as we don't…
  • https://community.king.com/en/candy-crush-saga/discussion/451460/what-is-happening-with-candy-crush Hi vero1968, Can you share a screenshot of the message that you get so we can have a closer look? Also, which device are you playing on?
  • https://community.king.com/en/candy-crush-saga/discussion/451438/daily-booster-wheel Hey bahearn! Sorry to hear you’re feeling frustrated with the Daily Booster Wheel. It’s definitely not our intention to make it feel impossible! The wheel's outcomes are totally random to keep things fair and exciting. But I understand it…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3067358#Comment_3067358 Hey Dlaera! Thanks for reaching out and sorry to hear you're experiencing issues when using Candy Crush and YouTube Premium together. It’s really helpful to know that this seems to occur more frequently after updates. Here’s a couple…