QueenB

Community Manager

Comments

  • Hey @acgrimmett, yikes 😬 that definitely doesn’t look right. Thanks for the heads-up! If you don’t mind, could you let me know which device you’re playing on and your game app version? I’ll flag it so the team is aware. And if this keeps popping up again, please let me know so we can take a closer look and see what’s going…
    in 🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix! Comment by QueenB January 8
  • @kiara_wael 🤩
    in 🍬 Crush & Tell Episode 5: Game Design Comment by QueenB January 8
  • And that’s a wrap! Winter Cup is officially over ❄️🏆 Huge congratulations to everyone who made it to the top. You’ll be receiving 100 Gold Bars each month throughout 2026, with the first batch arriving by the end of January 💛 Thanks to everyone who played, shared tips, and joined the conversations along the way. Hope you…
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB January 7
  • Happy New Year @christinewupp and apologies for the delay in getting back to you! I was away for the holidays and just catching up now. Totally hear you on this as we’ve run into the same issue ourselves and yes, it’s super annoying. The good news is that this has already been reported to our provider and they are working…
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB January 5
  • Sooo, the Final Stage is live 🎉 Good luck to everyone still in the race. The Final runs until 7 January, so now it’s all about timing, focus, and stratagy. Quick question for those of you with Multiplier Tokens 👀 How many of you managed to save any for the Final? I’ll be honest, I found it really hard to hold on to mine…
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB January 5
  • Thanks you both for flagging this, and sorry about the confusion. That one’s on me. I fat-fingered the date when writing the overview and didn’t catch it at the time 😣 I’ve now updated the post. The correct end date for the Final Stage is 7 January. As a general rule, when there’s ever any doubt, the Terms & Conditions are…
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB January 5
  • Hey @chelss 😊 At the moment, we don’t have any details we can share about an All Stars event for this year just yet. When there is news to announce, it’ll be shared in the community and in the game, so you won’t miss it. Keep an eye out 👀✨ Thanks for the excitement though, we love seeing the hype already!
    in All stars 2026? Comment by QueenB January 5
  • Hi king504, thanks for reaching out. If your progress isn’t appearing on your Samsung tablet, it usually means the game isn’t connecting to the same account where your progress is saved. A couple of quick things to double-check: Make sure you’re logged into the same account you used before (King account, Facebook, or…
    in I can't retrieve my progress Comment by QueenB January 5
  • Hi AbrahamAlba26, I understand that purchase issues can be really frustrating. However, please remember to keep things respectful here in the community and follow our House Rules. Since this looks like a purchase-related issue, the best place to get help is our Player Support team, as they can securely check transactions…
    in Edited by CM:🤨 Remember to be sweet and kind - Check our House Rules Comment by QueenB January 5
  • Hey @grandmahas6 thanks for reaching out. When a team is created successfully, it should normally appear under the My Team section in the Teams area. Since you’re not seeing it, I’d like to get a better look at what’s happening on your side so we can narrow this down. Could you please let me know: Which device you’re…
    in TEAMS in FARM Heroes Saga - CREATE your own or JOIN a friend's Team👩‍🌾👩‍🌾 Comment by QueenB January 5
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