Comments
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I'm really sorry to hear about this. That can be really frustrating π Could you please let me know how long you've been unable to play the game? This information will be really useful when I report your issue to the Studio.Β
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Hi! I'm so sorry to hear this. I know it's pretty frustrating and disappointing. Would you please tell me when Petopia started blocking your game? Did it start since the very beginning of Petopia? Or did it happen a few day later? All details would be much appreciated!
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The Studio is continuously working on the fixes. However, fixing some of the issues takes longer than expected. Can you still play Petopia? Or do you occasionally experience crashing issues?
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Hi! Yes, I made this badge π Oh I see, thanks for mentioning the Dachs' Delivery. It seems like you fall into the A/B test group - the reason why you're not seeing the event. Unfortunately, I have no control over selecting or removing test groups as players are randomly selected. My advice would be to keep your gameβ¦
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The first character is always an unforgettable moment!
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Wow! This is the milestone! Keep it up. And happy Candyversary π
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Thanks for your sweet message π And please don't hesitate to join our contests even more!
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Hi! Could you please share a screenshot of this issue? Also, can you let me know the device you're using to play the game?
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Hello! If you've noticed that you're no longer receiving Weather Alerts or any other events, it could be due to A/B testing. We understand how frustrating this can be. What we suggest is ensuring your game is always updated to the latest version, as it's possible the event will reappear once the A/B testing phase hasβ¦
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I'm really sorry to hear this. Please contact our Player Support. They will gladly investigate the issue and help you out!
