Snow_Rider

Community Manager

Comments

  • Hi players! It’s time to announce our lucky winners! But first, a huge thank you to everyone who shared their thoughts on the Honey Race 🍯 Your feedback was incredibly insightful and has already been shared with the Studio! Now, let’s give a big round of applause to our lucky winners @SyahrinHisyam @EnergizerBunny @Racoon7…
  • Hi! Thanks for tagging me and sharing your game experience. First, I’m so sorry to hear that you’re finding the levels difficult to pass. Some levels can indeed be frustrating at times! I’ve checked the pass rates for levels 8333 and 8336, and they both seem passable on our end. Levels are designed to offer a mix of…
  • @eejay911 @ejpetersen84 @Bonita123 @LKN65 Sorry to hear about that! We’d like to take a closer look. To help us do so, please share the following details: Your Game ID (Check this article to learn how to find it.) Game version Platform and device you’re using A screenshot, if possible Once we have this information, the…
  • Hey there! I’d like to share your information with the Studio to help investigate further. Could you please assist us by answering these questions? What’s your current game version? We've recently released a new game version with other fixes, so knowing your exact version will be really helpful for us! What’s your Game ID?…
  • Hey Pet Savers! Thank you for bringing this to our attention! I've passed your feedback along to the Studio, and the team will take a closer look at the level 🙏
  • Hey there! 👋 If you’ve lost your game progress, the first thing to check is whether you’re logged into the game. Sometimes players accidentally play in guest mode without realizing it, which means their saved progress won’t appear. Try logging into your account, and you should see your progress restored! Let me know if…
  • Let's spread the friendtastic news! @DieOmimi @MountainMom
  • Hi there! 👋 Thank you so much for your detailed feedback—it’s incredibly helpful! I’d like to forward this to the Studio team for review. Could you please share some screenshots of what you’re seeing in your game? This will help us better understand how we can improve the game. Thanks again for bringing this to our…
  • Hi there! You’re absolutely right—the level is trickier than it should be. Rest assured, I’ve already flagged this to the Studio team. Let’s wait for a tweak—thank you for your patience! 😊
  • Hi there! 👋 So sorry to hear about the missing Gold Bars. To get this resolved, I recommend reaching out to Player Support—they’ll be able to assist you further. In the meantime, here are some troubleshooting steps to help prevent similar issues in the future. I hope this helps, and I’m wishing you luck in recovering your…