Comments
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Try watching videos of the level being completed by others, that's what I do if I ever get stuck personally. If not, maybe this will help: https://www.withoutthesarcasm.com/clear-pet-rescue-saga-level-42/
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It's only purchased boosters that can be transferred to another device by providing receipts. Anything you got in game will remain where they were received.
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Gold bars and progress get synced to Facebook or Kingdom, which one do you connect to? As long as you actively connected your game to either Facebook or Kingdom, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last…
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What do you play on, PC, Mobile or tablet?
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Was your game connected Facebook before? If it was then your progress will be synced and all you need to do is connect your game on your new phone to that account. The only other way to sync and transfer your progress is with a Kingdom account.
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At least they are trying new things, can't always hit the nail on the head. I'm sure we'll be seeing bubblegum hill return after new year.
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Have you already gone through the recommended troubleshooting steps: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios If that doesn't change anything then will have to wait for the CCS update which should solve things, they've managed to do it for CCSS and FHSS said that they working on…
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Have you tried going through the recommended troubleshooting steps yet? https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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What did the end game message say exactly?
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If you're playing on Facebook then give this a try: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out If you have Windows 10 though it might be an idea to install the game apps instead of playing through a browser.