Comments
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If you're playing on a Windows 10 I would think about downloading the game app from the Windows Store. Way better than playing from a browser in my opinion.
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Strange one that, do you know how much free available memory you have?
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Do you connect through the FB app or do you get the get the FB login page through safari? If you know you're progress is saved to your FB, you can reinstall the game and reconnect it to your FB account and you should have access to your progress again. The only down side to that is you'll lose any messages and boosters…
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Crashers? What are those? Level 173 is a rancid level so the beans should go towards the multiplier bonus you can add to make the level a little bit easier to complete.
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Try going through the suggested troubleshooting steps given here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
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Go through the suggested troubleshooting steps given here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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Is your husband playing on Facebook too or does he play on a device? Could also be due to this: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here
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There's nothing you can do in that case, if it doesn't stop cascading the level will never finish. Only option is to close the game. It is being looked into though apparently: https://care.king.com/en/candy-crush-saga/level-2167-1309779474
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Don't you have an option to watch or not? It shouldn't force you to do so normally. You can't purchase the game by the way as it's free, the only thing you can buy is gold bars in order to get premium items in game.
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Have a read of this and go through the suggested troubleshooting steps: https://care.king.com/en/candy-crush-jelly-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
