Comments
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Which iPhone do you have?
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Don't worry, your not the only one. This feature doesn't seem to have been fully implemented just yet: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here
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Have you gone into the Play Store and updated your game recently?
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Your only covered for accidental purchases if those gold bars were purchased. If so, just go to your receipt where it says "report a problem" or something in along those words.
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Have you already tried watching videos of the level being completed? Can help with seeing how to tackle certain levels. https://www.youtube.com/watch?v=WgVjS0Y57TI
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Do you know which version you've got installed currently?
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Have you already tried going through the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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Same with mine, I've done the troubleshooting for Facebook connection on Android and no change. There's a similar issue going on with CCS so I'm thinking it's probably linked.
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If it's already gone through then you can't cancel it, what you can do though is use the "report a problem" link or something along those lines in the receipt you should of received in an email. From there you'll be able to get in touch with customer service and explain it was accidental purchase.
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If you're on about the trophies from the country show then give this a quick read: https://care.king.com/en/blog/article/farm-heroes-super-saga-beginners-guide
