🛠️ Feature is Disabled: Diamonds not being collected

Hi everyone,

We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔

The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎

Hi everyone,

Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.

Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.

Thanks again for hanging in there with us 💜

Hi everyone,

Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.

We really appreciate your patience and will keep you updated as soon as we hear more 🙏

All comments

marvado

Desafio injusto, pois. Estes jogadores não jogam, poderiam selecionar somente os atuantes, algum algoritmo que selecione somente quem realmente joga. É no baú ainda alega que foi eu que não cumpri o intento.

marvado

Encostou acabou, mas acho que é mais uma falha entre tantas outras. LAMENTÁVEL.🙄🙄🙄🙄🙄🙄🙄🙄

MyMy diamonds are still not counting in diamond diaries.Please help

It'sIt's been over three months.Why are diamonds still not counting

DiDiamond diaries. Diamonds still are not counting.When will this be fixed

shoshku

זה פשוט מרגיז ומעצבן ,אי אפשר לעבור את השלב הזה אפילו עם בוסטר. אין מספיק מהלכים להגיע לסוף .לא די שאין יהלומים ,זהב בונוסים כבר כמה חודשים לא ממש בודקים אם אפשר לצלוח את המשחק. אל תשלח לי תשובה סטנדרטית ,של מצטער וכד' הגיע הזמן לעשות סוף לכל התקלות או פשוט לבטל את המשחק .אני ממש כועסת .

cherylE56383493

there has been a couple issues with this game for months now! It was just a new update and nothing’s been fixed! This is totally ridiculous and unprofessional. I don’t know who’s working on this game but they’re not qualified.

https://community.king.com/en/diamond-diaries-saga/discussion/comment/3416597#Comment_3416597

Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞

We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞

We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.

We'll keep you updated here :

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-feature-is-disabled-diamonds-not-being-collected

As soon as we have more news to share. 💎

We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏

Elenatedesco

Quando ci ridarete l accredito dei diamanti?

Elenatedesco

Buongiorno

Èancora impossibile accumulare diamanti se non vincendo la gare cittadine..nn è più divertente senza gioielli accumulati perché quando capita un livello difficile nn si riesce ad avanzare se nn acquistando diamanti.…mi sta venendo il dubbio che sia fatto appostA...

Jgretha1957

Waarom dan nog wedstrijden doen, terwijl je weet dat de diamanten dan naar de tegen partij gaan.
Het is gewoon zinloos spelen zonder extra diamanten. :-(

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-feature-is-disabled-diamonds-not-being-collected

Hello there and Welcome to Sweet King Community! @florida63 👋😄

Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞

We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞

We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.

We'll keep you updated here :

As soon as we have more news to share. 💎

We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏

florida63

Bekomme seid über 2 Monaten keine Diamanten mehr! Ist das bei euch auch so? Was kann ich tun?

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-feature-is-disabled-diamonds-not-being-collected

Hello again! All of Diamond Diaries Hunters! 👋

Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞

We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞

We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.

We'll keep you updated here :

As soon as we have more news to share. 💎

We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏

Jgretha1957

Gewoon frustrerend dat je een wedstrijd wilt doen, maar er niets mee opschiet omdat je GEEN diamanten kunt verzamelen.|
Dus waarom nog proberen?? :-(

https://community.king.com/en/diamond-diaries-saga/discussion/comment/3408922#Comment_3408922

Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞

We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞

We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.

We'll keep you updated here :

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-feature-is-disabled-diamonds-not-being-collected

As soon as we have more news to share. 💎

We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏

Jgretha1957

Denk dat wij spelers het we kunnen vergeten, want nog steeds geen diamanten beloning.
Zijn nu bijna een half jaar verder.
Ik ben BOOS.

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-feature-is-disabled-diamonds-not-being-collected

Hello again! All of Diamond Diaries Hunters! 👋

Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞

We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞

We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.

We'll keep you updated here :

As soon as we have more news to share. 💎

We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-feature-is-disabled-diamonds-not-being-collected

Hello there and Welcome to Sweet King Community! @jillhart 👋😄

Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞

We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞

We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.

We'll keep you updated here :

As soon as we have more news to share. 💎

We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏

jillhart

Playing the challenge game and you supposed to collect diamonds although l gat diamonds they are not being counted that l have tham what's going on

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Accepted answers

Hi everyone,

Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.

We really appreciate your patience and will keep you updated as soon as we hear more 🙏

Hi everyone,

Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.

Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.

Thanks again for hanging in there with us 💜

https://community.king.com/en/diamond-diaries-saga/discussion/comment/3359646#Comment_3359646

Hi everyone,

We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎

All comments

sonneblom

BTW I'm on level 3242

BQN537

My game just updated and morgana is gone with the countdown to diamonds 💎

. Any ideas @Diamond_Lim

3sun

ダイアモンドスコアが昨日から表示されていません。早く回復をお願いします

BQN537

My diamonds 💎 are missing also.

My 🆔number is under my signature if you need it.

rayls11

Does anyone answer these questions? I'm on level 3756 btw and I didn't realise an update had happened.

rayls11

So is the only option to buy bars? This is basically a kids game and what parent is going to purchase bars for them to help get past some levels?

Hello there and Welcome back again! @3sun 👋😄

Yes! You're right! We see the diamond's goals are really missing after we update the latest version of this game! ❌💎😢

BEFORE we update the latest version of this game, we can seeing the diamond's goals are still here available in this game! ⭕💎⬇️😊

AFTER we update the latest version of this game, we see the diamond's goals are really missing in this game now! ❌💎⬇️😢

We really want to bring back the diamond's goals in this game as well! 💎💎💎😫😫😫

I pass and report the diamond's goals are missing problem to Diamond Diaries Saga Studio Team already! Then we hope they will checking and bringing back the diamond's goals in this game as soon as possible! 💎💎💎🙏🙏🙏

Also thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community. 💎🤗

Need further assistance? Feel free to tag me again! 😉

Have a wonderful and sassy day! 💎😄

Hello again! @BQN537 👋😄

Yes! You're right! We see the diamond's goals are really missing after we update the latest version of this game! ❌💎😢

BEFORE we update the latest version of this game, we can seeing the diamond's goals are still here available in this game! ⭕💎⬇️😊

AFTER we update the latest version of this game, we see the diamond's goals are really missing in this game now! ❌💎⬇️😢

We really want to bring back the diamond's goals in this game as well! 💎💎💎😫😫😫

Also thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community. 💎🤗

Need further assistance? Feel free to tag me again! 😉

Have a wonderful and sassy day! 💎😄

Hello again! @BQN537 👋😄

Yes! You're right! We see the diamond's goals are really missing after we update the latest version of this game! ❌💎😢

BEFORE we update the latest version of this game, we can seeing the diamond's goals are still here available in this game! ⭕💎⬇️😊

AFTER we update the latest version of this game, we see the diamond's goals are really missing in this game now! ❌💎⬇️😢

We really want to bring back the diamond's goals in this game as well! 💎💎💎😫😫😫

Also thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community. 💎🤗

Need further assistance? Feel free to tag me again! 😉

Have a wonderful and sassy day! 💎😄

Hello there and Welcome to Sweet King Community! @rayls11 @sonneblom 👋😄

Yes! You're right! We see the diamond's goals are really missing after we update the latest version of this game! ❌💎😢

BEFORE we update the latest version of this game, we can seeing the diamond's goals are still here available in this game! ⭕💎⬇️😊

AFTER we update the latest version of this game, we see the diamond's goals are really missing in this game now! ❌💎⬇️😢

We really want to bring back the diamond's goals in this game as well! 💎💎💎😫😫😫

Also thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community. 💎🤗

Need further assistance? Feel free to tag me again! 😉

Have a wonderful and sassy day! 💎😄

@bianca70 @makomakomako @monaperez @skyhi67 @bakermom99 @Roha @orshansj @lesleyward @Allicat4546 @monikamoosi @meta1205 @Sany1234 @abipenburg1951_ @Allison_Glen @jaylo2022 @Andy_Green @annmarie74 @yazzzz78 @ubugrl @wandamc @spoat @Jill123 @adcheffers @Shana22 @annie122268 @zeblig @carmem17 @tallymae @calk1502 @sharlie27 @indriie @Liz1961 @annyman725 @Nique1 @fourpupz @soco1 @Alimy @indriie @Angie567 @racheldoescher @jalisaroch @DebDeb1 @HanlieS @Arfaali @ConnieChan @maximabetania @Joaquis @IoanAlLuiIanos @MunieAmisha @anna31 @Kazimir2019 @wolfepack3 @Rutys @cabaretboy @milk1234 @Geert63 @NancyDictus @Diams16 @jlu @redmen @sandinystrom @tanjako @Elenatedesco @lyne1963 @frostyharley2020 @Kavzn2207 @MDeen @Nico7 @insanemum @ticlota2 @MunieAmisha @adaz @snowwie @elderzuin @PinkPoh @3sun @kaithmar @Heatherrie1 @maxschoch @lasulamita @rosieeanamay @As_it_is @naadeali @Solona @quellala @crispy88 @Znapper @Enigma76 @mdemichele @espanhol @nicovanruler50 @icebabybaby @Jannybr @Riannetje @diamonddiariesp @erika60 @Goosey44 @melodykurosaka @denoconnell @LuckyShng @WafaaSalem @shoshku @Leslie666 @sar_eng99 @alena75 @cheriebee @jonsap43 @Shana2206 @rayls11 @BQN537 @MTB2025 @aiyub1954 @3057355964523539 @sonneblom @cherylE56383493 @eshaw @marvado @vatel83 @shoshku @Minh_Tri_Le @vonniek @Hérababa @Emprex9 @mmk1220 @rhubarb45

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hi everyone,

Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.

We really appreciate your patience and will keep you updated as soon as we hear more 🙏

MTB2025

Are the diamonds still being credited, Even though we can't see the score?

Hello there and Welcome to Sweet King Community! @MTB2025 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

aiyub1954

Dimond goal is not seen

Hello there and Welcome to Sweet King Community! @aiyub1954 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

3057355964523539

krijg naar gespeelde level geen bijtelling van diamonds

Hello there and Welcome to Sweet King Community! @3057355964523539 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

RiriTheBrat1438

Same problem has happened to me

marvado

Já há dois dias sem o colar de diamantes, todos diamantes coletados são perdidos, e sem o colar de 200/400 e 600 não recebo as barras de ouro, alguém tem uma solução?