Level 5627 - Diamond collections not correct

Nique1

Hello, I am having this issue where I have collected all the required diamonds, but it is not reflecting at all on the games. I have attached a snapshot of my recent game where I have collected all of the diamonds, but it still says thay I have 4 left and as you can see there is no more diamonds to collect. This has occurred on numerous occasions.

Diamond_Lim

Hello again! @lesleyward @Nique1 @marijke1234 @redmen 👋😊

Oh dear! We are so sorry to hear about you are still stucking on this level in this game due to this level glitch problem right now after you try following all of these steps! 😔

We check playing this level so many times again, we promise this level has been really collected all of the diamonds and still no problem for us mostly right now. 👌😊

You try following these another steps of how to contact Player Support from this game here! ⬇️😊

1. Open this game and Click on Play button.

2. Click on three horizontal lines' button.

3. Click on ❓ button.

4. Tap on the search bar “How can we help?” and Type in “Thanks”, then Press Enter.

5. Select the article “Thanks for reaching out!”

6. Scroll down to the end of it and Tap on "Chat With Us".

7. You ask what's your problem with Diamond Diaries Saga and send your message to Kingsley.

Note! Once you have sent your request, you might receiving an automated response, so please reply back to this email and an agent will be in touch. It can taking up to 72 hours before you receive an answer.

We hope the Player Support Team will checking and helping you to solve this level's problem soon / later! Thank you again! 🙏🤗

Diamond_Lim

Hello again! @lesleyward @Nique1 @marijke1234 @redmen 👋😊

Oh dear! We are so sorry to hear about you are still stucking on this level in this game due to this level glitch problem right now after you try following all of these steps! 😔

We check playing this level so many times again, we promise this level has been really collected all of the diamonds and still no problem for us mostly right now. 👌😊

You try following these another steps of how to contact Player Support from this game here! ⬇️😊

1. Open this game and Click on Play button.

2. Click on three horizontal lines' button.

3. Click on ❓ button.

4. Tap on the search bar “How can we help?” and Type in “Thanks”, then Press Enter.

5. Select the article “Thanks for reaching out!”

6. Scroll down to the end of it and Tap on "Chat With Us".

7. You ask what's your problem with Diamond Diaries Saga and send your message to Kingsley.

Note! Once you have sent your request, you might receiving an automated response, so please reply back to this email and an agent will be in touch. It can taking up to 72 hours before you receive an answer.

We hope the Player Support Team will checking and helping you to solve this level's problem soon / later! Thank you again! 🙏🤗