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Where are the boosters stored on pc?

RichTips
RichTips Posts: 26

Level 3
in Support

Hi,

I was playing Diamond on Facebook mand won some boosters. 5 birds, 1 color bomb, and something else around level 114-ish. Turned off pc, reloaded game today and they're all gone.

The only thing I clear is my Firefox cache, not the cookies or history. Can you give me any ideas why I keep losing the boosters.

Thanks.

Best Answer

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581
    edited August 2018 Answer βœ“

    Glad to hear you're getting some help Rich! Mia is good people. :) I wasn't aware that there had been more people complaining at the time I wrote you, but seeing that there are more complaints, I can only hope that the Studio can work this out quickly so the players can get back to playing and have all their boosters as soon as possible. I hope you have the most lovely day and thanks again for writing!

Answers

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581
    edited August 2018

    Hello there Rich. I haven't seen anyone else reporting this problem as of yet. I will keep my eyes open for more posts like this and will let the Moderators know if it happens to multiple people. This might be a new glitch starting. Thanks for writing and have a nice day.

  • QueenMia
    QueenMia Posts: 12,979

    Hi Rich!

    A few other players have reported the same and the team is currently investigating. Please follow the main threadΒ here for updates and more info. I often comment there to give updates and ask players for info which help us investigating.

    Thanks!

    Mia

  • RichTips
    RichTips Posts: 26

    Level 3

    Thanks, I'll post problem.

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581
    edited August 2018 Answer βœ“

    Glad to hear you're getting some help Rich! Mia is good people. :) I wasn't aware that there had been more people complaining at the time I wrote you, but seeing that there are more complaints, I can only hope that the Studio can work this out quickly so the players can get back to playing and have all their boosters as soon as possible. I hope you have the most lovely day and thanks again for writing!

Hey! Would you like to give us your opinion?

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