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Level 535 will not load

Francine_Harris
Francine_Harris Posts: 2 Newbie
in Support

I tap on level 535 to play and it brings up level 534 on all my devices.

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Answers

  • QueenMia
    QueenMia Posts: 12,979 Community Manager

    Hello Francine,

    I'm sorry about that. It can sometimes happen and our Team is having a look to find out what's causing it. In the meantime, I can advance you to level 536. You would lose your previous score though, but if that's ok with you, let me know and I'll do that for you so you can keep going around the World with Lucy :)

    Mia

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  • CatGilhooley
    CatGilhooley Posts: 4 Newbie

    I am having the same issue where I cannot get past level 345, when I click on it it loads 344 and if I pass level 344 and go on to 345 even if I pass It it moves me back to 344 !

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  • Francine_Harris
    Francine_Harris Posts: 2 Newbie

    Hello Francine,

    I'm sorry about that. It can sometimes happen and our Team is having a look to find out what's causing it. In the meantime, I can advance you to level 536. You would lose your previous score though, but if that's ok with you, let me know and I'll do that for you so you can keep going around the World with Lucy :)

    Mia

    Hi Mia. Thank you for the help. I was able to pass level 534 again and it took me to level 535 which I then passed. So I am all good now. Thanks again.
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