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Game wont progress

Deborah_De_Neef
Deborah_De_Neef Posts: 2 Newbie
in Support

I played level 98 4 times already and won but the game wont progress to level 99

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Best Answers

  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    Answer ✓

    Also, clear cache and cookies and make sure you have the latest version of the App/Browser. That always helps to keep issues away ;)

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  • CatGilhooley
    CatGilhooley Posts: 4 Newbie
    Answer ✓

    If it means I can keep playing and won't be stuck in an eternal loop that would be great. It does currently show on the map that I am on level 345 just won't let me play it

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  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    Answer ✓

    Hey Monique,

    I'm sorry about that. It can sometimes happen and our Team is having a look to find out what's causing it. In the meantime, I can advance you to level 406. You would lose your previous score though, but if that's ok with you, let me know and I'll do that for you so you can keep going around the World with Lucy :)

    Also, clear cache and cookies and make sure you have the latest version of the App/Browser. That always helps to keep issues away ;)

    Well done on getting there! Have you seen we have a new game and new Community by the way?

    Mia

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