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(Reported) Level 423 does not scroll up

Hi, is anyone else having the issue with level 423 where when the diamonds are released the screen does not scroll up? I can't get to the point where I can see the potion bottles in order to pop them and clear the level. This is the case even when the diamonds are above what I can see on screen as the spinner turns around. Thank you.

Accepted answers

You are welcome! @chriszig and @seedygirl

Enjoy your playing!

Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

Hello there! @chriszig

Welcome to King Community!

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well! (I play on mobile)

If you play on mobile, it can move up to against the spin.

If you play on PC or Facebook, it CANNOT move up to it!

You can check it out as same question on discussion.

https://community.king.com/en/diamond-diaries-saga/discussion/comment/307389#Comment_307389

If you still stuck on this level, let me teach you how to pass this level.

Firstly, you make sure to link 2 locks to unlock the gate!

Image: https://us.v-cdn.net/6030983/uploads/editor/es/7rzzpwljm0e3.jpg

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

You are welcome! @Jelly_Jenny

Yes! I haven't playing on Facebook.
I think some issues on Facebook only but nothing happened on mobile!
Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

Okay! @dragonqueen

You play again this level until it does scroll up and completed.

Don't worry! I will ask for King Community Team!

Hello! @Jelly_Jenny

Can you fix level 423 does not scroll up here? (Doesn't like I play this level completed while it does scroll up) Thanks.

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Hello! @seedygirl

This level is very crazy level!
You should get LUCKY is 2 diamonds are same area. (both are left and right to necklace)

I try this level almost 10 more tries to complete!
Good luck for you!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Thanks for your information! @Jelly_Jenny

Hello there! @seedygirl

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well!
Let me teach you how to pass this level.
Firstly, you make sure to link 2 locks to unlock the gate!

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

hi @seedygirl and welcome to the community

can you send me a screenshot of the level so I can see what it's like in the video??🤔
because so I can analyze and respond to your answer
if you want, I can call my friend @Jelly_Jenny to help you 😁

All comments

You are welcome! @chriszig and @seedygirl

Enjoy your playing!

Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

Thank you for fixing the problem on Facebook!

Thanks!

Yes, we seem to be having some issues with this particular level in Facebook. We have another thread regarding this, so I'll go ahead and merge this thread to that. I'll keep you posted when we know any updates on the fix!

Thanks so much for reporting and keep it sassy

Thanks for the answer! I play in on Facebook.... that's the problem ;-)

Hello there! @chriszig

Welcome to King Community!

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well! (I play on mobile)

If you play on mobile, it can move up to against the spin.

If you play on PC or Facebook, it CANNOT move up to it!

You can check it out as same question on discussion.

https://community.king.com/en/diamond-diaries-saga/discussion/comment/307389#Comment_307389

If you still stuck on this level, let me teach you how to pass this level.

Firstly, you make sure to link 2 locks to unlock the gate!

Image: https://us.v-cdn.net/6030983/uploads/editor/es/7rzzpwljm0e3.jpg

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

I have a question about Level 423...
I see no way to finish this level, because the diamonds get flipped around to the upper part but the screen is not moving up and I can't shoot at the perfume bottles and the other items above. (See pictures)
How has this to work????

Image: https://us.v-cdn.net/6030983/uploads/editor/jd/hu3sfy4hnom6.jpg

@lenadu29 and welcome to our vibrant Community!

I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. Please refer to our house rules here. Please feel free to comment again in English and one of our member will be happy to help you

Thanks for your understanding and have a great day!

Problème au niveau 423 svp pouvez vous vérifier ?? apparemment je ne suis pas la seule ...

Tapez votre commentaire

You are welcome! @Jelly_Jenny

Yes! I haven't playing on Facebook.
I think some issues on Facebook only but nothing happened on mobile!
Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

@dragonqueen
@Lim

Thanks for the heads up! This seems to be happening only in Facebook. I'll report this to the game team.

Thanks for help @Lim @Lucas_Yan_Maia !

@seedygirlLim and Lucas are playing mobile and you are playing in Facebook - this level in Facebook seems to have some issues. I'll be happy to report it to the game team.

I will merge this thread to another thread about level 423 so we're on in the same page

Thanks for the heads up!

This level is not crazy, nor is it FUN. Deleting from facebook. I've played over and over and over ans lined the diamonds up ONCE. By that time I was out of moves. Not fun, not challenging, just boring

Thank you for your help!

Okay! @dragonqueen

You play again this level until it does scroll up and completed.

Don't worry! I will ask for King Community Team!

Hello! @Jelly_Jenny

Can you fix level 423 does not scroll up here? (Doesn't like I play this level completed while it does scroll up) Thanks.

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Thank you for your pointers on this. My issue is that I get the diamonds released with plenty of moves left, but the screen won't scroll up, so no matter how many special bubbles I have I am unable to reach the potions to advance the diamonds any further.

Image: https://us.v-cdn.net/6030983/uploads/editor/em/c7a80yszf7l4.png

You can see in the next picture that even when the spinner advances the diamonds above the potion/liquid the screen does not scroll up to allow me to pop the potion bottles or anything in the upper half of the level.

Hello! @seedygirl

This level is very crazy level!
You should get LUCKY is 2 diamonds are same area. (both are left and right to necklace)

I try this level almost 10 more tries to complete!
Good luck for you!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

But, I destroy the locks easily, but can't get past the spin! Even if both diamonds are above the spin, they just circle back down. Never even get to the point to see the bottles! Just keeps spinning

Hello there! @dragonqueen

Welcome to King Community!
Yes! This level is challenging level but no problem!

I complete this level maybe 10 more tries while the spin is working as well!

Let me teach you how to pass this level.

Firstly, you make sure to link 2 locks to unlock the gate!

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

hi @seedygirl and welcome to the community

can you send me a screenshot of the level so I can see what it's like in the video??🤔
because so I can analyze and respond to your answer
if you want, I can call my friend @Jelly_Jenny to help you 😁

Thanks for your information! @Jelly_Jenny

Hello there! @seedygirl

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well!
Let me teach you how to pass this level.
Firstly, you make sure to link 2 locks to unlock the gate!

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Hello! @seedygirl

This level is very crazy level!
You should get LUCKY is 2 diamonds are same area. (both are left and right to necklace)

I try this level almost 10 more tries to complete!
Good luck for you!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Okay! @dragonqueen

You play again this level until it does scroll up and completed.

Don't worry! I will ask for King Community Team!

Hello! @Jelly_Jenny

Can you fix level 423 does not scroll up here? (Doesn't like I play this level completed while it does scroll up) Thanks.

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

You are welcome! @Jelly_Jenny

Yes! I haven't playing on Facebook.
I think some issues on Facebook only but nothing happened on mobile!
Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

Hello there! @chriszig

Welcome to King Community!

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well! (I play on mobile)

If you play on mobile, it can move up to against the spin.

If you play on PC or Facebook, it CANNOT move up to it!

You can check it out as same question on discussion.

https://community.king.com/en/diamond-diaries-saga/discussion/comment/307389#Comment_307389

If you still stuck on this level, let me teach you how to pass this level.

Firstly, you make sure to link 2 locks to unlock the gate!

Image: https://us.v-cdn.net/6030983/uploads/editor/es/7rzzpwljm0e3.jpg

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

You are welcome! @chriszig and @seedygirl

Enjoy your playing!

Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

All comments

Is level 423 broken? I've watched the level on youtube, but when I play, it never goes up into the next layer. Just keeps going around. Is it supposed to do this?

hi @seedygirl and welcome to the community

can you send me a screenshot of the level so I can see what it's like in the video??🤔
because so I can analyze and respond to your answer
if you want, I can call my friend @Jelly_Jenny to help you 😁

https://www.youtube.com/watch?v=hYK2-SDDR7Q  This is what it's supposed to do. It stops and just spins, never going up to the next layer

Calling linking experts - @Lucas_Yan_Maia @Lim

What do you think would be the trick here?

Thanks for your information! @Jelly_Jenny

Hello there! @seedygirl

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well!
Let me teach you how to pass this level.
Firstly, you make sure to link 2 locks to unlock the gate!

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Hello there! @dragonqueen

Welcome to King Community!
Yes! This level is challenging level but no problem!

I complete this level maybe 10 more tries while the spin is working as well!

Let me teach you how to pass this level.

Firstly, you make sure to link 2 locks to unlock the gate!

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

But, I destroy the locks easily, but can't get past the spin! Even if both diamonds are above the spin, they just circle back down. Never even get to the point to see the bottles! Just keeps spinning

Hello! @seedygirl

This level is very crazy level!
You should get LUCKY is 2 diamonds are same area. (both are left and right to necklace)

I try this level almost 10 more tries to complete!
Good luck for you!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Thank you for your pointers on this. My issue is that I get the diamonds released with plenty of moves left, but the screen won't scroll up, so no matter how many special bubbles I have I am unable to reach the potions to advance the diamonds any further.

Image: https://us.v-cdn.net/6030983/uploads/editor/em/c7a80yszf7l4.png

You can see in the next picture that even when the spinner advances the diamonds above the potion/liquid the screen does not scroll up to allow me to pop the potion bottles or anything in the upper half of the level.

Okay! @dragonqueen

You play again this level until it does scroll up and completed.

Don't worry! I will ask for King Community Team!

Hello! @Jelly_Jenny

Can you fix level 423 does not scroll up here? (Doesn't like I play this level completed while it does scroll up) Thanks.

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Thank you for your help!

This level is not crazy, nor is it FUN. Deleting from facebook. I've played over and over and over ans lined the diamonds up ONCE. By that time I was out of moves. Not fun, not challenging, just boring

Thanks for help @Lim @Lucas_Yan_Maia !

@seedygirlLim and Lucas are playing mobile and you are playing in Facebook - this level in Facebook seems to have some issues. I'll be happy to report it to the game team.

I will merge this thread to another thread about level 423 so we're on in the same page

Thanks for the heads up!

@dragonqueen
@Lim

Thanks for the heads up! This seems to be happening only in Facebook. I'll report this to the game team.

You are welcome! @Jelly_Jenny

Yes! I haven't playing on Facebook.
I think some issues on Facebook only but nothing happened on mobile!
Have a SASSY day!

💎🌟Lim🌟💎

(Diamond Diaries Expert Player)

Tapez votre commentaire

Problème au niveau 423 svp pouvez vous vérifier ?? apparemment je ne suis pas la seule ...

@lenadu29 and welcome to our vibrant Community!

I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. Please refer to our house rules here. Please feel free to comment again in English and one of our member will be happy to help you

Thanks for your understanding and have a great day!

I have a question about Level 423...
I see no way to finish this level, because the diamonds get flipped around to the upper part but the screen is not moving up and I can't shoot at the perfume bottles and the other items above. (See pictures)
How has this to work????

Image: https://us.v-cdn.net/6030983/uploads/editor/jd/hu3sfy4hnom6.jpg

Hello there! @chriszig

Welcome to King Community!

Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well! (I play on mobile)

If you play on mobile, it can move up to against the spin.

If you play on PC or Facebook, it CANNOT move up to it!

You can check it out as same question on discussion.

https://community.king.com/en/diamond-diaries-saga/discussion/comment/307389#Comment_307389

If you still stuck on this level, let me teach you how to pass this level.

Firstly, you make sure to link 2 locks to unlock the gate!

Image: https://us.v-cdn.net/6030983/uploads/editor/es/7rzzpwljm0e3.jpg

OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!

You should have more than 17 moves left to complete next to against the spin.

Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.

Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!

I wish you good luck for completing this level!

Have a SASSY day!

💎🌟Lim🌟💎
(Diamond Diaries Expert Player)

Welcome! 👋

New here? Sign in or create an account to join the fun.

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