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I am on level 4383 and I am not getting credit for goals so I can get gold bars. It stopped accumulating suddenly. Anyone else having this issue
Hi everyone,
We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔
The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎
Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.
Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.
Thanks again for hanging in there with us 💜
Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.
We really appreciate your patience and will keep you updated as soon as we hear more 🙏
Hello again! All of Diamond Diaries Hunters! 👋😊
Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗
Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊
Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗
Have a wonderful and sassy day! 💎😄
Hello there and Welcome to Sweet King Community! @Emprex9 @mmk1220 👋😄
Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗
Did it start after you finished a piece of jewelry? For me it always disappeared for one game after I finished a piece, but I just exited the app and came back in and it was fine. Now my count seems gone permanently :(
I think the same as you…
גם אצלי נעלמו היהלומים ,לא עזרו כל הניסיונות לתקן .גם התמיכה לא הצליחה לעורר
Ok! Hopefully it get fixed as soon as possible
Hello again! @jaylo2022 👋😊
Hello there and Welcome to Sweet King Community! @Hérababa 👋😄
What happened to the diamond necklace challenge? I'm on level 5416 and one hasn't opened in awhile
level 3661. My diamond collection count is gone. Support seems to not understand this problem.
A few levels ago, I handed over 400 diamonds to Aunt Bernadette. It should be time for another 600-diamond piece of jewelry, but the diamond count is gone! There's nothing beneath my gold bars. I un-installed and reinstalled the app, but it didn't help. (my diamonds still get counted within levels, so I'm guessing this is just a glitch instead of a normal part of gameplay!)
Nem látom a gyémántjaimat, amit gyűjtöttem.
A szerzett gyémántok miért nem jelennek meg?
Hello there and Welcome to Sweet King Community! @vonniek 👋😄
My game has stopped collecting diamonds. How do I get them back
Hello again! @monikamoosi 👋😊
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falha grave dos desenvolvedores, eles não sabem o que fazer para arrumar a cagada, o jogo ficou desinteressante, e o pior no desafio de diamantes no colar não conseguimos devolver para o adversário e você perde as barras de ouro . LAMENTÁVEL 🤔🤔🤔🤔😤😤😡😡😡🤬🤬🤬🤬
Foi uma cagada grave, e não conseguem resolver isto, ficou totalmente sem condições de continuar. 💩💩💩💩💩💩💩💩💩
It appears that the development team is not thoroughly reviewing its work, as it is deploying new game versions with a glaring mistake. What is worse is that it takes them such a long time to fix it. Ridiculous.
when will my diamond count return? Are you going to restate our accounts with the diamond that disappeared and the ones we are working on.
Sem previsão, pois estão com dificuldades para resolver, e os diamantes coletados estão perdidos, pois não estão sendo computados, jogo só o desafio, e quando é para coletar diamantes ..... Você perde para o adversário, pois não é possível devolver.
Falha grave dos desenvolvedores, eles não sabem o que fazer para arrumar a caçada, o jogo ficou desinteressante, e o pior no desafio de diamantes no colar não conseguiu devolver para o adversário e você perde as barras de ouro. LAMENTÁVEL 🤔🤔🤔🤔😤😤😡😡😡🤬🤬🤬🤬
I'm on level 5386 and no Diamond count so no more gold bars to add
Ive completed the last level availble on diamond diares ,but im in the middle of competing against another player on a side event. Which i can now not complete because i cant collect any more birds. How is this fair?
why cant i download diamond dairies on my Amazon fire tablet 8. If u know how I can do it can u.please tell me how. Thanks
I can not play this level because there are no new balls in the game. After 2 moves there are no balls left
I have played to the end level 1550. Now I am wondering when will we get new levels?
After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from December 2, the platforms have the following updates : 🤖 Android - 5750 levels 🍏 Apple - 5750 levels
