Diamond Diaries Saga

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Diamond Diaries Saga

Discussions
Latest news about Diamond Diaries Saga
Support
Get help & check the FAQ's

🛠️ Feature is Disabled: Diamonds not being collected

I am on level 4383 and I am not getting credit for goals so I can get gold bars. It stopped accumulating suddenly. Anyone else having this issue

Accepted answers

Hi everyone,

We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔

The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎

Hi everyone,

Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.

Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.

Thanks again for hanging in there with us 💜

Hi everyone,

Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.

We really appreciate your patience and will keep you updated as soon as we hear more 🙏

All comments

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello there and Welcome to Sweet King Community! @3057355964523539 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello there and Welcome back! @jlu 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! @PinkPoh @marvado @RiriTheBrat1438 👋😊

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

RiriTheBrat1438

I know you guys are so right

yes I’m also waiting for the diamond collections - been more then a week now and nothing had been done!

Lamento informar que perdemos todos os diamantes, mas não por incompetência nossa. 😭😭😭🤬🙄🙄🙄🤔💩💩💩

Conforme já mencionado pela equipe King , não há previsão para arrumar tal falha. LAMENTÁVEL.

RiriTheBrat1438

Ive done all of the 4000s level without the goals and im losing a lot of gold bars and I can't get them back If I dont have the diamonds collection.😫

https://community.king.com/en/diamond-diaries-saga/discussion/comment/3365472#Comment_3365472

Agreed, 100%. Why's this issue taking so long to fix. No point in playing until I can collect diamonds 🫩

3057355964523539

😪😴

3 weeks so far no diamonds will we get them back for all the levels we have done

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Thank you for tagging me! @kiara_wael 👍😄🤗

Hello there and Welcome to Sweet King Community! @PinkPoh 👋😄

Thank you for posting and reporting the diamond's goals are missing problem, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hi and Welcome to the King Community

This Candy Crush forum but not to worries will move to correct forum , Please visit Diamond Diaries Saga Community Here

hi there, may I ask when will the diamond collection counter be fix? I’m using IPhone &’it’s updated with nothing left to update but till today 22-7 - it’s still not fix

So frustrating another week and the problem didn't solved

I finished all new levels with no credit and no collection off diamond so frustrating 😭

Screenshot_20250722_144543_Diamond Diaries.jpg

Hello there and Welcome to Sweet King Community! @insanemum 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

I am on level 5413.

Mine have been missing for over a week, was on collecting 600 was at just over 400 no way to get gold now.

Already learnt my lesson on buying will not do that again ever, spent way to much and that didn't even pass 1 of the way earlier impossible levels. So is not worth it any more as you don't get any compensation this game just takes your money.

Now I play to collect diamonds and now even that has been taken away.

I am now expecting to see the same generic response about yes it has been reported and yes it will be fixed, and I passed the impossible levels once fixed with no extra moves or tools yah for you some of us are still taking a long time to pass them.

Sorry about the length of this but is my rant

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Hi everyone,

Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.

We really appreciate your patience and will keep you updated as soon as we hear more 🙏

Hi everyone,

Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.

Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.

Thanks again for hanging in there with us 💜

Hi everyone,

We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔

The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.

We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎

All comments

Hello there and Welcome to Sweet King Community! @hooknose8 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! @Cristina2272 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! @scatty68 and @Cristina2272 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Ciao mi è sparito la raccolta dei diamanti sapete qualcosa

האם יש למישהו עדכון לגבי התקלה של העדר איסוף היהלומים במשחק .עברו כבר יותר משבועיים.

Hello again! @shoshku 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! @Cristina2272 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-edited-by-cm-reported-goals-not-being-credited

https://community.king.com/en/diamond-diaries-saga/discussion/502982/%EF%B8%8F-edited-by-cm-reported-goals-not-being-credited

Just to add that my game also has stopped collecting diamonds.

I am.now at 4643

Hello there and Welcome to Sweet King Community! @kopikat 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

I am on level 5413.

Mine have been missing for over a week, was on collecting 600 was at just over 400 no way to get gold now.

Already learnt my lesson on buying will not do that again ever, spent way to much and that didn't even pass 1 of the way earlier impossible levels. So is not worth it any more as you don't get any compensation this game just takes your money.

Now I play to collect diamonds and now even that has been taken away.

I am now expecting to see the same generic response about yes it has been reported and yes it will be fixed, and I passed the impossible levels once fixed with no extra moves or tools yah for you some of us are still taking a long time to pass them.

Sorry about the length of this but is my rant

Hello there and Welcome to Sweet King Community! @insanemum 👋😄

Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

So frustrating another week and the problem didn't solved

I finished all new levels with no credit and no collection off diamond so frustrating 😭

Screenshot_20250722_144543_Diamond Diaries.jpg

hi there, may I ask when will the diamond collection counter be fix? I’m using IPhone &’it’s updated with nothing left to update but till today 22-7 - it’s still not fix

Hi and Welcome to the King Community

This Candy Crush forum but not to worries will move to correct forum , Please visit Diamond Diaries Saga Community Here

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Thank you for tagging me! @kiara_wael 👍😄🤗

Hello there and Welcome to Sweet King Community! @PinkPoh 👋😄

Thank you for posting and reporting the diamond's goals are missing problem, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

Hello again! All of Diamond Diaries Hunters! 👋😊

Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗

Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊

Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗

Have a wonderful and sassy day! 💎😄

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Recent Announcements

⛔ Under Investigation: Gift Box timer stuck
After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Diamond Diaries Saga?
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from December 2, the platforms have the following updates : 🤖 Android - 5750 levels 🍏 Apple - 5750 levels