Latest news about Diamond Diaries Saga
Support — Get help here
Hi,
I was juat playing the new levels when the game crashed and now I have lost the new levels and back to Level 5915.
Oh dear! That's really still so shame and disappointed for you! @Nique1 😔😞
Except you really don't want to uninstall and reinstall this game, that's really still so unfortunately as there is really still no way to fix this issue problem and the latest new levels will be released back in this game very possible right now! 😒
Whatever... you should wait for the latest new update of this game very later or the next latest new levels will be released back in this game on next Tuesday again! 😕
Hello, I am still stuck on Level 5915. I was up to level 5919 when it crashed and now it won't go back to that level. I am getting really frustrated that I can't continue playing this game. I do not want to reinstall it as I will lose all my extra things that I collected. I am not getting any help at all from the support team. None of your suggestions had worked at all. HELP
If you don't want to try uninstalling and reinstalling this game, you try following these another steps of how to contact Player Support in this game here! ⬇️😊
1. Open this game and Click on Play button.
2. Click on three horizontal lines' button.
3. Click on ❓ button.
4. Tap on the search bar “How can we help?” and Type in “Thanks”, then Press Enter.
5. Click on any Related Topic.
6. Scroll down to the end of it and Tap on "Chat With Us".
7. You ask your latest new levels haven't still not been released yet after you did updating the latest version of this game and following all of these steps already, also ask what's your mobile device are you still playing this game and also send your Game ID [How to find your Game ID HERE] then you send your message to Kingsley.
Note! Once you have sent your request, you might receiving an automated response, so please reply back to this email and an agent will be in touch. It can taking up to 72 hours before you receive an answer.
We hope the Player Support Team will checking and helping you to solve your problem soon / later! Thank you! 🙏🤗
Also thank you for continuing to play Diamond Diaries Saga with us together! 💎🤗
Have a wonderful and sassy day! 💎😄
Oh dear! We are really still so sorry to hear about you still cannot reaching and playing on next new levels in this game again right now! @Nique1 😔
As a last resort, you can try reinstalling the app. Note that this will removing all of your inventory boosters and lives from the game, so please do not doing this unless absolutely necessary.
Let us know if this helps! 👍😊
💎🏅 Claim your level milestone badges too! ⬇️😄
1000 // 2000 // 3000 // 4000 // 5000 //
💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out HERE! 🏅😉
If you still cannot reaching and playing on your latest new levels in this game again now after you try following all of these steps! You try following these another steps of how to contact Player Support in this game here! ⬇️😊
Hello there and Welcome back again! @shoshku 👋😄
We are really so sorry to hear about your level progress issue. We understand how frustrating it can be to be set back after all the effort you've put into reaching level 5915. 😢
Unfortunately, I've experienced something similar myself when the game crashed, and it can definitely be discouraging. 😔
Don't worry! To help you get back to your current level, you can try following these steps here! ⬇️😊
Restart : Force close apps and restart your device.
Updates : Check that you have the latest game and device updates.
Memory : Keep at least 2GB of free storage for smooth gameplay.
Connection : Use WiFi instead of cellular data.
Clear Cache :
🤖 Android : Settings > Apps > Diamond Diaries Saga > Storage > Clear Cache
🍏 iOS : Settings > Safari > Clear History and Website Data
Sorry not trying to be rude but can this be translated in English for me please?
בדיוק מה שקרה לי ,המשחק קרס ואי אפשר לחזור להמשיך כי זה תקוע .התקנתי מחדש את המשחק אבל זה עובד בהילוך איטי ומתסכל .יש פתרונות?
Okay! Whatever... you should wait for the latest new levels will be released back in this game on today soon! @Nique1 😕
None of these suggestions are helpful. Even the support team are not helpful. I have tried all your suggestions with no success. As much as I love this game I am about to uninstall it for good as none of you can fix the issues I am experiencing.
If you still cannot reaching and playing on next new levels in this game again now after you try following all of these steps! You try following these another steps of how to contact Player Support in this game here! ⬇️😊
Hello there and Welcome back again! @Nique1 👋😄
Oh dear! We are so sorry to hear about you still cannot reaching and playing on next new levels in this game now! 😔
Don't worry! To help you can reaching and playing on next new levels in this game, you can try following these steps here! ⬇️😊
After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from March 3, the platforms have the following updates : 🤖 Android - 5945 levels 🍏 Apple - 5945 levels
