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i have opened game and it has reverted back to level 5915 when i was in the latest levels, i have cleared cache etc and still not working. Seems to be an issue a lot of people are having
If you still cannot reaching and playing on your latest new levels in this game again now after you try following all of these steps! You try following these another steps of how to contact Player Support in this game here! ⬇️😊
1. Open this game and Click on Play button.
2. Click on three horizontal lines' button.
3. Click on ❓ button.
4. Tap on the search bar “How can we help?” and Type in “Thanks”, then Press Enter.
5. Click on any Related Topic.
6. Scroll down to the end of it and Tap on "Chat With Us".
7. You ask your latest new levels haven't still not been released yet after you did updating the latest version of this game and following all of these steps already, also ask what's your mobile device are you still playing this game and also send your Game ID [How to find your Game ID HERE] then you send your message to Kingsley.
Note! Once you have sent your request, you might receiving an automated response, so please reply back to this email and an agent will be in touch. It can taking up to 72 hours before you receive an answer.
We hope the Player Support Team will checking and helping you to solve your problem soon / later! Thank you! 🙏🤗
Also thank you for continuing to play Diamond Diaries Saga with us together! 💎🤗
Have a wonderful and sassy day! 💎😄
Hello there and Welcome to Sweet King Community! @lynjeans 👋😄
We are really so sorry to hear about your level progress issue. We understand how frustrating it can be to be set back after all the effort you've put into reaching level 5915. 😢
Unfortunately, I've experienced something similar myself when the game crashed, and it can definitely be discouraging. 😔
Don't worry! To help you get back to your current level, you can try following these steps here! ⬇️😊
Restart : Force close apps and restart your device.
Updates : Check that you have the latest game and device updates.
Memory : Keep at least 2GB of free storage for smooth gameplay.
Connection : Use WiFi instead of cellular data.
Clear Cache :
🤖 Android : Settings > Apps > Diamond Diaries Saga > Storage > Clear Cache
🍏 iOS : Settings > Safari > Clear History and Website Data
As a last resort, you can try reinstalling the app. Note that this will removing all of your inventory boosters and lives from the game, so please do not doing this unless absolutely necessary.
Let us know if this helps! 👍😊
💎🏅 Claim your level milestone badges too! ⬇️😄
1000 // 2000 // 3000 // 4000 // 5000 //
💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out HERE! 🏅😉
After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from March 10, the platforms have the following updates : 🤖 Android - 5960 levels 🍏 Apple - 5960 levels
