Restore level?

Question

Hi! I've been freezing up, kept forcing close etc. Well, trying to help me, my husband cleared my data :(. I was not linked & saving at the time. Is there any way to restore me to level 1966 (I was past that but it's the last one I remember yesterday).

I accept the loss of my boosters etc. but don't want to start over in levels if I don't have to! Can you help,  please?

lisajune222 · Answer

Oh my, I learned a hard lesson! I'll be sure to from now on : (

Thank you!!

lisajune222 · Answer

Thank you! I did not save, lol. From scratch it is!!!

Diamond_Lim · Answer

https://community.king.com/en/diamond-diaries-saga/discussion/586316/restore-level

If No, that's very unfortunately and sorry as you didn't still connecting to your Facebook / Kingdom Account to save your game progress in this game right now AFTER you did uninstalling then reinstalling this game! 😔

1. After you uninstall then reinstall this game, Click on Save your Progress then Click on Continue with Facebook Account (Connect to your Facebook Account) / Sign Up With Email (Create and Connect to your Kingdom Account).

After you connect to your Facebook / Kingdom Account successfully, then you try following these another steps of how to contact Player Support from this game here! ⬇️😊

2. After you connect to your Facebook / Kingdom Account successfully, Click on Play button.

3. Click on three horizontal lines' button.

4. Click on ❓ button.

5. Tap on the search bar “How can we help?” and Type in “Thanks”, then Press Enter.

6. Select the article “Thanks for reaching out!”

7. Scroll down to the end of it and Tap on "Chat With Us".

7. You ask your game progress lost as you did uninstalling then reinstalling this game due to the gift box issue and send your message to Kingsley.

Note! Once you have sent your request, you might receiving an automated response, so please reply back to this email and an agent will be in touch. It can taking up to 72 hours before you receive an answer.

We hope the Player Support Team will checking and helping you to restore your game progress back and solve your problem soon / later! Thank you again! 🙏🤗