no new levels and been bounced back

Hello @Jaz_Kerry, Thank you for replying back!

Diamond Diaries is equally compatible on PC as well as Mobile device!  Sometimes, certain issues gets cleared when we change our device.  That's why, I have suggested you to check and play on a phone! 

Even-though @Jelly Jenny sees you at level # 891, you are finding yourself at only #875!!  Sometimes, when we replay the level we are stuck at, will take us to our original level.  And sometimes, playing the current level on a mobile device clears the issue! 

That's the reason I am asking whether you are playing on a Mobile device!     

Jaz_Kerry said:

Any update on this issue please

Hello @Jaz_Kerry, 

I sincerely apologize for my delayed response   I have missed out on the notification about your post in this thread!!  

How is your game now?  Was the issue resolved?  Please let me know if I can be of further assistance!  

Thank you very much for your patience!

Have a great day/evening!