I paid £2.99 to empty the piggy bank but never got my gold bars

Question

Hi. I paid to empty the piggy bank but never got my 50 gold bars. I even refreshed but it's still showing I only have 2 bars. Please give me my bars. Also reading about the piggy bank it says you can shake 5 free when full, but I no longer get the offer to shake any out. Please help. Many thanks Sue

Creative_Elsa · Accepted Answer

Hi @Sue_Borthwick thank you for posting here in the community.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:

https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

Creative_Elsa · Accepted Answer

@Malia56 please read my message because we can’t handle any purchase issues in this community.  Click on the link that I posted in my last message and follow the steps to get help with your purchase issue.