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Game not loading.

JUMO
JUMO Posts: 10

Level 2

Hi,

I have a new (3 days) computer (desktop), installed the latest drivers, and the game is stuck at the "permission to access friendslist screen".
I uninstalled the game, reinstalled it, accessed it on FB and made sure it's allowed to access my friendslist.
When I load the game, I still get the same screen, when I give permission, it freezes.
Not sure what to do now, apart from saying "screw this".
So any idea is welcome

Answers

  • JUMO
    JUMO Posts: 10

    Level 2

    Update.
    I installed Chrome. It froze too trying to send lives, but when I reloaded it in Firefox, it works, and I can play.
    I think there's something seriously wrong in the code King games are based on.
    They might work great on tablets and smartphones, but not so much on windows computers.
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @JUMO :)

    The issue with permissions to access Friends list is more concern to the permissions you allow on your Facebook app rather than with our games. 
    On this link, you can find some troubleshooting to help you out 

    Hope to see you around in our community! :3

    Also, if want, you can have a look at our competitions on Diamond Diaries and all the ones we have in our Community Home page

    Have a Brilliant day :hurrah:




  • JUMO
    JUMO Posts: 10

    Level 2

    Hello @JUMO :)

    The issue with permissions to access Friends list is more concern to the permissions you allow on your Facebook app rather than with our games. 
    On this link, you can find some troubleshooting to help you out 

    Hope to see you around in our community! :3

    Also, if want, you can have a look at our competitions on Diamond Diaries and all the ones we have in our Community Home page

    Have a Brilliant day :hurrah:




    :+1:

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