Game not loading.

JUMO · September 2019

Hi,

I have a new (3 days) computer (desktop), installed the latest drivers, and the game is stuck at the "permission to access friendslist screen".

I uninstalled the game, reinstalled it, accessed it on FB and made sure it's allowed to access my friendslist.

When I load the game, I still get the same screen, when I give permission, it freezes.

Not sure what to do now, apart from saying "screw this".

So any idea is welcome

JUMO · September 2019

Update.

I installed Chrome. It froze too trying to send lives, but when I reloaded it in Firefox, it works, and I can play.

I think there's something seriously wrong in the code King games are based on.

They might work great on tablets and smartphones, but not so much on windows computers.

LadyRaffie · September 2019

Hello @JUMO

The issue with permissions to access Friends list is more concern to the permissions you allow on your Facebook app rather than with our games.
On this link, you can find some troubleshooting to help you out

Hope to see you around in our community!

Also, if want, you can have a look at our competitions on Diamond Diaries and all the ones we have in our Community Home page

Have a Brilliant day

JUMO · September 2019

QueenRaffie said:

Hello @JUMO

The issue with permissions to access Friends list is more concern to the permissions you allow on your Facebook app rather than with our games.
On this link, you can find some troubleshooting to help you out

Hope to see you around in our community!

Also, if want, you can have a look at our competitions on Diamond Diaries and all the ones we have in our Community Home page

Have a Brilliant day

Game not loading.

Answers

Categories