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Stuck in Level 972
When I opened the game, it immediately asked me to claim the gold bar, then I hit "Play", it go to the screen and I am trying to hit 972 which I am playing but failed, the screen go to the "Claim rewards" but all the time when I hit to claim, it will go to my desktop, repeat and repeat, I can't continue the level.
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Answers
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Hello @pollyusa
Welcome to our Community
I would suggest you follow this troubleshooting . Let's see if it works
Let me know how it went
Have a SASSY day
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I should tell you that I am playing from my I-pad which I download the game and connected with facebook, so nothing related to the browser.
Thank you.0 -
Hello @pollyusa
Ah, ok. Since you said "it will go to my desktop" I assumed you were playing on pcCould you please tell me the model and version of your device as well as the game app version? To find this, follow these steps: Settings > General > About > Make a note of the “model” and the “version”
Have a Sassy day1 -
Version is 10.3.3 (14G60)
Model is MD510LL/A
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I already fixed it. I deleted the app and restore so the game can run again. Thank you.1
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