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Game Freezing
Hi
I play this game via Facebook, ID: 1089097727
When I first load up the game, it asks if I want to allow access to my friends list (I am assuming so that I can send and request lives etc). If I click "NO" it allows me to go ahead to the game and play. However, if I click "YES" it just freezes up and I have to refresh my browser, then I have to say no to friends to continue.
My laptop is up to date, I have cleared cache, history, cookies etc already so this is not the issue.
Can this be fixed?
Thanks in advance
Heather
I play this game via Facebook, ID: 1089097727
When I first load up the game, it asks if I want to allow access to my friends list (I am assuming so that I can send and request lives etc). If I click "NO" it allows me to go ahead to the game and play. However, if I click "YES" it just freezes up and I have to refresh my browser, then I have to say no to friends to continue.
My laptop is up to date, I have cleared cache, history, cookies etc already so this is not the issue.
Can this be fixed?
Thanks in advance
Heather
Answers
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Hello @heather1a
Welcome to our Community
Sorry to hear you are experiencing this issue and thanks for the information you provided with your game Id and device. It will help the Studio to investigate this issue.
I will pass this info to them and will get back to you as soon as they update me on this.
One more question: what browser do you use to play? Is it Chrome/ Safari... ?
Thanks and have a Sassy day
