Comments
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Hello, The Candy Crush games team work incredibly hard to release new levels, I think they have done an incredible job with over 2500 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content will be available but I…
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Hello Tina, Were you able to reconnect to your Facebook account, this would return your game to how it was before the reset. Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello both, Could you please run through the steps here and these should resolve the issue: https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out Thanks, Johnny
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Hello, Are you talking about the little tab with Nero? This will always be here as it's the area where all events will be available. Let me know if this information helps. Thanks, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hola, Gracias por su pregunta. King Care está disponible en español aqui: https://care.king.com/es Saludos, Johnny
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Hello Tammy, Thank you for posting and providing us with this information. Feedback like this is important to us, so I will be sure to pass your comments forward to the relevant department. This is our main thread in relation to the change to HTML 5 and we will update this as much as we can.…
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Hello, It could be that you need to change your browser. If you want to check whether your browser is HTML5 compatible, you can check on this page https://html5test.com. If your browser achieves a score of 450 points or more, then you should be fine. Thanks, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny