Johnny_Ryall

Royalty

Hello Katie, Please visit the game page in your app store and download the latest update. There are currently 2570 levels available to enjoy! Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Monica, Let me know if you were able to follow the steps provided by Cuddles7, or if you still need our help. Thanks, Johnny

Hola, Gracias por su pregunta. King Care está disponible en español aqui: https://care.king.com/es Saludos, Johnny

Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…

Hello, Could you please let me know what level you are playing and the version of the game you have installed (1.08 for example). Thanks, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Viresh, Please refer to this helpful thread for further information about our events: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Jee, It sounds like you need to go to your iTunes store and download the latest update for the game. This contains the higher levels. I hope this information helps. Kind regards, Johnny