Johnny_Ryall

Royalty

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Pat, Normally our events are only available to random sets of players at different times. You can read more about this here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny

Hello Tammara, Please reply to the private message that Mark has sent. He will assist you from there. Thanks, Johnny

Hello, As of today, there are currently 2600 levels available on Facebook and 2570 levels on Android/iOS. The levels on Facebook are always in front of the mobile game. I hope this information helps. Kind regards, Johnny

Hello, To do this, you will need to log out of Facebook in both the Facebook app, your browser and the game. Then turn off your device and turn it on again. Then log back into Facebook in your browser and go into the game and connect. Try this and let me know. Johnny

Hello, To do this, you will need to log out of Facebook in both the Facebook app, your browser and the game. Then turn off your device and turn it on again. Then log back into Facebook in your browser and go into the game and connect. Try this and let me know. Johnny

Hello Pam, How did you save your game previous to the update? Have you tried to reconnect to this account? Let me know, Thanks. Johnny

Hello, This is a new in-game feature that is not available to all players yet. You can read more about our events here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Thanks, Johnny