Johnny_Ryall

Royalty

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, Please refer to this thread for more information about this: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning Thank you, Johnny

Hello Chi, Thank you for posting. There are no issues with the game loading from our side. Could you let me know what browsers you have tried? Have you tried restarting your router? Do you have a lot of tabs or programs open when you play? Thanks, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, The Pet Rescue studio work incredibly hard to release new levels, I think they have done an incredible job with over 1700 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content will be available but I don't…

Hello Jan, There are no known issues with the game from our side so I'm sorry to hear that this is happening. Could you please go through the steps here to see if they help resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny

Hello Lindsay, Could you please let me know what device you are playing on and what you have tried so far. Hopefully I can give you some steps to help further. Kind regards, Johnny

Hello Violet, To answer your question... Yes! If you go to the settings once you in are the game. Then one of the options as the bottom is to synchronize with Facebook. If you are logged in with the right account, then both should sync! Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, I can see now that you have passed this level. It's possible that you did not reach one of the requirements. To post a screenshot, rotate your phone to landscape, then you will see the option. Thanks, Johnny