Comments
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Hello, Thank you for the feedback, I will be sure to pass these comments forward. Johnny
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Hello Siproena, I'm sorry to hear of this issue. Before we look at things further, could you please run through the steps here first to see if they help resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Let me know! Thanks, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thanks for posting. In the game, its only possible to have a maximum number of 5 lives, or a specified amount of unlimited lives. If you have 3 for example, no matter you win, you will only get up to 5. If you have unlimited lives, you can only added to these with more unlimited lives, not normal ones. I hope this…
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Hello Barbara, This is something that we are aware of as per the older threads that I guess you have been reading. For the moment I cannot do anything other than apologise for the inconvenience. Hopefully things will be resolved soon. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, I'm sorry to hear that this happened. I can only recommend to check your mobile/wifi/router settings and also follow the steps here to help stop this happening again. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
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Hello Anna, We have a thread with steps to follow to get you back on track: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
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Hello Anthony, This thread we have created contains a lot of steps to help synchronize your game. I hope they help: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Kind regards, Johnny
